FURNACE SERVICE

The ideal time to have your furnace serviced is in the summer or fall when repair and maintenance companies aren't as busy and prices may be more reasonable. But, don't despair if it has slipped your mind; just be prepared to wait longer for a service appointment and possibly pay higher prices.

While most maintenance contractors are reputable, the furnace "scam artists" are on the move during the fall months. And unfortunately, hundreds of unsuspecting homeowners become victims of their fraudulent and unscrupulous activities.

The Better Business Bureau offers the following tips so that you don't get taken to the "cleaners" instead:

• Don't fall for phone solicitations that offer "low cost" or "free" furnace cleaning. Once in the home, the contractor may falsely tell homeowners that their heating system has serious problems that require immediate attention
• Don't hire someone who comes to your door with a "Shop-Vac" type vacuum offering to clean your heating ducts. A proper cleaning requires a high volume vacuum system.
• Don't hire or sign a contract just because the contractor says you face possible illness or death if the furnace isn't replaced immediately. If told that the furnace threatens your health, ask for a written copy of the contractor's results and call your local utility company.
• If furnace repair or replacement is recommended, get at least three independent written estimates, from qualified licensed contractors, which fully describe the services and materials that will be provided. When comparing estimates, evaluate the price, type of service, warranty, and energy efficiency of the unit.
• Do maintain your furnace by cleaning air returns with a household vacuum cleaner and changing the filter at least every 21 days if using a throw away filter.

All types of furnaces should be serviced annually. In addition, gas furnaces need to be cleaned no less than every two years, and oil furnaces no less than every year.

For recommendations on qualified contractors ask friends, relatives or co-workers, and check the company out with the Better Business Bureau.

If you find that your furnace needs repair, first check the warranty to find out whether any repairs or replacement parts are covered. And, if you have to buy a new furnace, you should choose a unit that's just large enough to handle the demands of your household. Don't waste money on a furnace that is larger than you need.